Frequently Asked Questions
Everything you need to know about bringing Le Point Studio into your home.
What is the typical shipping timeline for furniture and decor?
Most in-stock items ship within 3-5 business days. For larger furniture pieces, delivery typically takes 2-3 weeks depending on your location and the selected white-glove service.
Do you offer international shipping?
Currently, Le Point Studio ships to the continental United States and Canada. We are working on expanding our logistics to support more international destinations soon.
What is your return policy for home goods?
We offer a 30-day return window for most items in their original packaging. Please note that custom-made furniture and final sale items are not eligible for return.
How can I track my order?
Once your order departs our warehouse, you will receive an email with a tracking number and a link to our carrier's portal to monitor your shipment's progress.
Are your products sustainably sourced?
At Le Point Studio, we prioritize ethical craftsmanship. We partner with artisans who use FSC-certified wood and eco-friendly textiles to ensure your home is as sustainable as it is beautiful.
What payment methods do you accept?
We accept all major credit cards, PayPal, and interest-free installment plans through Affirm and Klarna for larger purchases.